에이코즈/
Implementation & Support

24/7 Managed Support

SKU · SVC-CAREIn stockSamples available

Incident response, routine checks and improvements under a monthly plan.

Minimum order quantity1
Lead timeFrom contract start
Country of originRepublic of Korea
PackingMonthly or annual plan
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Description

Our support desk takes requests 24/7 in four languages, and remote monitoring spots issues before users do. Usage reports and improvement proposals arrive every quarter.

Specification

Three items on record

ResponseWithin 1 hour for critical issues
LanguagesKorean, English, Vietnamese, Chinese
Availability SLA99.9%
Certifications & records

Two documents on file

CertifiedISO/IEC 27001:2022ISO 9001:2015
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